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We're Hiring - Customer Support Handlers

We’re currently looking for freelancers to join our team of Customer Support Handlers. The role is a flexible and rewarding opportunity for enthusiastic and experienced candidates. It’s a perfect way to further your customer service and engagement experience.


The freelance opportunity would work predominantly with our portfolio of foster care recruitment clients. Throughout the month we can often experience high demand of enquiries and also out of hour requests to call or email prospective foster carers.


As a freelancer you would have the opportunity to be commissioned to work for us for either a shift period or for a number of days depending on upcoming demand.



Interested? Download our Job Pack here to find out more information about the role:




If you’re skilled in phone and digital engagement and would like to use those skills for social good, this could be the perfect role for you. We’re able to cater around a flexible schedule, and offer some marketing experience to your skillset.



Here's what the team have to say about working at Brightsparks:


'Working for Brightsparks is an absolute pleasure. The team are welcoming and friendly, the working environment is inclusive and flexible, and you are always made to feel like a valued team member with something to contribute.”
“I felt like part of the team even before I formally started working at Brightsparks - It's such a friendly and supportive environment where we're challenged to do our best every day but have a lot of fun whilst doing so! No two days are the same and I can honestly say that I genuinely enjoy every aspect of my role here.'
“As an employer, their approach is fit for a 21st-century organisation, offering a humanistic approach where health and wellbeing always come first. If you are value-driven and tired of working within an out-of-date company model, I highly recommend applying to join the Brightsparks team.”

To apply, please email us a CV and a short covering letter.


Deadline for applications: 17th March 2023.


To apply, or ask us any questions about the role, please email us at: hello@brightsparksagency.com

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